Privacy policy
At BALERION, we respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from our website.
INFORMATION WE COLLECT
When you place an order, create an account, contact us, or interact with our website, we may collect information such as your name, billing and shipping address, email address, telephone number, payment information, order details, and other information you voluntarily provide.
We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and interactions with our website.
HOW WE USE YOUR INFORMATION
We may use your information to process and fulfill orders, provide shipping and delivery updates, process payments and prevent fraudulent transactions, respond to customer-service inquiries, manage your account, improve our website and customer experience, send marketing communications where you have provided appropriate consent, and comply with applicable legal requirements.
PAYMENT INFORMATION
Payments may be processed through third-party payment providers. BALERION does not necessarily store complete payment card details on its own systems. Your payment information is handled according to the privacy and security practices of the applicable payment provider.
SHARING YOUR INFORMATION
We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping and delivery providers, technology providers, analytics services, and customer-support providers. We do not sell your personal information as a standalone product.
COOKIES
Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, understand website usage, and improve your experience. You may be able to control cookies through your browser settings.
MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, you may receive information about products, promotions, and BALERION updates. You can unsubscribe at any time using the unsubscribe option included in the communication.
DATA SECURITY
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting information over the internet can be guaranteed to be completely secure.
THIRD-PARTY SERVICES
Our website may contain links or integrations provided by third parties. Their privacy practices are governed by their own policies.
YOUR RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information, including access, correction, deletion, or information about how your data is used.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.