Refund policy
Effective Date: March 16, 2026
At Balerion, we want you to shop with confidence and love your purchase. If for any reason you are not satisfied with your order, you may request a return or refund within 7 days of receiving your item. Items must be returned in their original condition, unused, and in the original packaging.
To initiate a return, please don’t hesitate to contact us at support@balerionshop.com or via WhatsApp +1 (518) 718-8067 with your order number and reason for the return. Once your return is received and inspected, we will process your refund to the original payment method within 1-5 business days.
Non-Returnable & Final Sale Items
The following items are considered final sale and are not eligible for return or refund:
- Beauty products
- Bodysuits
- Face masks
- Intimates / Lingerie
- Jewelry
- Swimwear
Please note that customers may be responsible for return shipping costs unless the return is due to a defective or incorrect item. Refunds do not include original shipping fees unless otherwise stated.
If your order arrives damaged or incorrect, contact us immediately so we can resolve the issue quickly and ensure you receive the correct product.
At Balerion, we are committed to making your shopping experience smooth and worry-free, so you can shop confidently and Unleash Your Power!